The Influence of Financial Literacy, Financial Attitude, Financial Inclusion on Financial Behavior through Financial Technology as Intervening Variables on MSME Debtors of Bank Jatim in Tuban

Kresna Dwiprasetyo; Mulyanto Nugroho; Nekky Rahmiyati

doi:10.55927/jsih.v4i2.294

Authors

Kresna Dwiprasetyo Universitas 17 Agustus 1945 Surabaya
Mulyanto Nugroho Universitas 17 Agustus 1945 Surabaya
Nekky Rahmiyati Universitas 17 Agustus 1945 Surabaya

DOI:

https://doi.org/10.55927/jsih.v4i2.294

Keywords:

Financial Literacy, Financial Attitude, Financial Inclusion, Financial Behavior, Financial Technology

Abstract

This research investigates the influence of Financial Literacy, Financial Attitude, and Financial Inclusion on Financial Behavior, with Financial Technology serving as a mediating variable, among MSME debtors of Bank Jatim in Tuban. Adopting a quantitative approach with an explanatory design, the study gathered primary data through questionnaires distributed to 90 MSME debtors. The hypotheses were tested using Smart-PLS 3.2 software for data analysis. The findings reveal that Financial Literacy does not have a significant impact on Financial Technology. However, Financial Attitude and Financial Inclusion both show significant effects on Financial Technology. Additionally, Financial Literacy, Financial Attitude, and Financial Inclusion each significantly influence Financial Behavior. Financial Technology also significantly affects Financial Behavior. As a mediating variable, Financial Technology shows a positive but insignificant effect in the relationship between Financial Literacy and Financial Behavior, a negative but insignificant effect between Financial Attitude and Financial Behavior, and a positive but insignificant effect between Financial Inclusion and Financial Behavior.

References

Abdurrahman & Dimas Adi Nugroho (2024). The Role of Digital Financial Literacy on Financial Well-Being with Financial Technology, Financial Confidence, Financial Behavior as Intervening and Sociodemography as Moderation. Jurnal Ekonomi Dan Bisnis, 27(2), 191–220. https://doi.org/10.24914/jeb.v27i2.11891

Adhisti, Raya Anandita Puspaning, Bima Cinintya Pratama, Azmi Fitriati, & Dwi Winarni (2024). Financial Behavior of MSMEs: Do Financial Knowledge, Financial Attitude, and Financial Risk Tolerance Matters.

Ardanari, Tri Meidiana, Bambang Widagdo, Dewi Nurjannah. (2024). The Effect of Financial Literacy and Financial Attitudes on Financial Management with Financial Inclusion as an Intervening Variable. Jamanika March 2024 Vol.04 No.01. Jurnal Manajemen Bisnis dan Kewirausahaan DOI: 10.22219/jamanika. v4i01.32537

Azafii, Azka Saputra, et al. (2025). The Influence of Financial Literacy, Financial Technology, Financial Attitude, Financial Skills,and Financial Behavior of Generation Z on Financial Inclusion of Islamic Banking in E-Commerce Transactions. International Journal of Business and Applied Economics (IJBAE)Vol.4, No.1,2025: 461-476.

Dewi, Cynthia Sari, Apriliana Putri, Sangaviery Loucas Situmorang (2024) Role of Digital Financial Literacy and Digital Financial Behavior on Financial Well-being in Indonesia. West Science Business and Management 2(02):293-303 DOI:10.58812/wsbm. v2i02.980 LicenseCC BY-SA 4.0.

Fadilah, Ajeng Nurul dan Deni Lubis (2024). The Influence of Islamic Financial Literacy, Islamic Financial Inclusion, and Financial Behavior on the Investment Decisions of Generation Z in West Java. Falah: Jurnal Ekonomi Syariah, 9(1), 01–16. https://doi.org/10.22219/jes.v9i1.29286

Farahdilla, Dinda dan Andrieta Shintia Dewi. (2022). PENGARUH FINANCIAL LITERACY, FINANCIAL ATTITUDE DAN DEMOGRAFI PADA FINANCIAL MANAGEMENT BEHAVIOR (STUDI KASUS USIA PRODUKTIF DIKOTA CILEGON). Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Vol. 6 No. 3.

Farahiyah, Qistina dan Bambang Haryadi (2024). Pengaruh Financial Literacy, Financial Technology dan Digital Marketing Terhadap Kinerja Usaha UMKM pada Era Teknologi (Studi Kasus pada Pelaku UMKM di Kabupaten Gresik). Journal of Culture Accounting and Auditing, Journal JCAA Vol 3 (2) 1 – 17. http://journal.umg.ac.id/index.php/jcaa

Farida, Mamik Nur, Yoyok Soesatyo, dan Tony Seno Aji (2021) berjudul Influence of Financial Literacy and Use of Financial Technology on Financial Satisfaction through Financial Behavior. International Journal of Education & Literacy Studies. ISSN: 2202-9478. www.ijels.aiac.org.au

Fitriani et al. (2024). Analysis of the Influence of Financial Literacy, Financial Inclusion, and Lifestyle on the Financial Behavior of Generation Z. ADVANCED INTERNATIONAL JOURNAL OF BUSINESS, ENTREPRENEURSHIP AND SME’S (AIJBES), 6(22). https://doi.org/10.35631/AIJBES.622006

Gunawan, Ade, Mukmin, Irma Christiana, Azzura Kahfi Ilzam, Friska Nur Laily (2025). Factors Affecting the Financial Well-Being of Islamic University Students in Indonesia: The Mediating Role of Financial Behavior. Investment Management and Financial Innovations 22(2):65-76 DOI:10.21511/imfi.22(2).2025.06.

Gustina, Yenida, & Novadilastri (2022). The Influence of Financial Knowledge, Financial Skills, and Financial Attitudes on the Financial Behavior of MSME Entrepreneurs in West Sumatra. Volume 05 Issue 12 December. https://doi.org/10.47191/jefms/v5-i12-02

Hidayah, Zulfa Zakiatul, Erna Apriani (2023). Analisis Financial Literacy Dan Financial Inclution Fintech Terhadap Personal Finance Generasi Z di Indonesia. Innovative: Journal of Social Science Research, 3(2), 14286–14296. Retrieved from https://j-innovative.org/index.php/Innovative/article/view/2054

Huda, Nurrizal dan Asep Risman (2024). Perilaku Keuangan UMKM: Inklusi Keuangan dan Teknologi Finansial. August 2024 DOI:10.13140/RG.2.2.28918.82242

Izzah, Farichatul, Feri Dwi Riyanto (2022). Peran Financial Knowledge dan Financial Attitude Terhadap Financial Management Behavior. JPEK (Jurnal Pendidikan Ekonomi dan Kewirausahaan), 6 (1). pp. 148-156. ISSN 25490893.

Iqbal, Muhammad dan Detak Prapanca (2023). Peran Literasi Keuangan, Inklusi Keuangan, dan Perilaku Keuangan terhadap Keputusan Investasi Generasi Z di Kecamatan Jabon Kabupaten Sidoarjo. Jurnal Administrasi Dan Manajemen E-ISSN 2623-1719, ISSN 1693-6876. http://ejournal.urindo.ac.id/index.php/administrasiman

Jennifer & Sawidji Widoatmodjo (2023). Pengaruh Pengetahuan Keuangan, Literasi Keuangan, dan Teknologi Keuangan terhadap Perilaku Manajemen Keuangan pada Dewasa Muda. Jurnal Manajemen Bisnis Dan Kewirausahaan, 7(4), 803–815. https://doi.org/10.24912/jmbk.v7i4.25379

Justyn Fity dan Dewi Khornida Marheni (2023). Pengaruh Sikap Keuangan, Pendidikan Keuangan, Pengetahuan Keuangan, Pengalaman Keuangan, dan Perilaku Keuangan terhadap Literasi Keuangan pada Pelajar Kota Batam. Issue Vol. 2 No. 1 (2020): Journal of Global Business and Management Review.

Megha & Gupta, P. (2025). The Impact of Financial Knowledge, Financial Behavior and Financial Attitude on Investment Decisions. European Economic Letters (EEL), 15(1), 2115–2121. https://doi.org/10.52783/eel.v15i1.2597

Mulya, Avyana Trista dan Himmiyatul Amanah Jiwa Juwita (2023). Pengaruh Financial Technology Payment, Financial Knowledge dan Financial Attitude terhadap Financial Management Behavior. Jurnal Management Risiko Dan Keuangan, 3(3), 275–287. https://doi.org/10.21776/jmrk.2024.03.3.06

Murty, Wa Ode Silviana, Buyung Sarita, Salma Saleh, Nurwati, Wahyuniati Hamid, Muhammad Masri (2024). Pengaruh Financial Literacy, Fintech Payment, dan Locus of Control terhadap Financial Management Behavior pada Mahasiswa Pascasarjana. Jurnal Manajemen Dan Kewirausahaan, 16(2), 124–136. https://doi.org/10.55598/jmk.v16i2.12

Musa, Muhammad Shamsuddeen, Tijjani Abubakar, Hassan Barau Singhry & Mangai Jossiah Mallo (2025). The Role of Financial Literacy Specifically on Awareness of Products and Services in Enhancing Financial Inclusion: A Review of Mediating Effects of Financial Behavior. Forum for Economic and Financial Studies, 3(2), 2802. https://doi.org/10.59400/fefs2802

Natasha, Octavia, Baiq Anggun Hilendri, & Wulandari Agustiningsih (2024). The Influence of Financial Behavior, Financial Literacy, and Financial Technology on the Performance of MSMEs in Mataram City. Prosiding Dan Call Paper Widya Wiwaha, 3(1), 58 –. https://doi.org/10.32477/semnas.v3i1.1096

Normawati, Rani Arifah, Sri Mangesti Rahayu, & Saparila Worokinasih (2022). Kepuasan Finansial pada Milenial: Mengkaji Hubungan antara Pengetahuan Finansial, Pengetahuan Finansial Digital, Sikap Finansial, dan Perilaku Finansial. ournal of Applied Management (JAM) Volume 20 Number 2, June 2022 Indexed in DOAJ -Directory of Open Access Journals, ACI – ASEAN Citation Index, SINTA - Science and Technology Index, and Google Scholar.

Novianti, Riri Nora Ria Retnasih (2023. Financial Literacy, Financial Technology (FinTech), and Locus of Control on Financial Management Behavior. konomis: Journal of Economics and Business Volume 7, 1 (2023): 422-428 Online ISSN: 2597-8829 (Online), DOI: 10.33087/ekonomis.v7i1.824 http://ekonomis.unbari.ac.id

Pamungkas, Mayhendra Satria dan Tri Utomo Prasetyo (2025). Pengaruh Financial Technology, Locus of Control, dan Financial Literacy terhadap Perilaku Manajemen Keuangan Mahasiswa. Vol.6, No. 1 (2025): April CAKRAWANGSA BISNIS http://journal.stimykpn.ac.id/index.php/cb ISSN 2721-3102 (Online)

Pramedi, Anglia Dinda dan Nadia Asandimitra Haryono. (2021). Pengaruh Financial Literacy, Financial Knowledge, Financial Attitude, Income dan Financial Self Efficacy terhadap Financial Management Behavior Entrepreneur Lulusan Perguruan Tinggi. Jurnal Ilmu Manajemen, 9(2), 572–586. https://doi.org/10.26740/jim.v9n2.p572-586

Prasetyo, Febrio Andi dan Mustaqim Mustaqim (2024). Financial Technology, Financial Knowledge, and Financial Attitude of Generation Z: Determinants of Financial Behavior. Journal of Enterprise and Development (JED), 6(2), 335–344. https://doi.org/10.20414/jed.v6i2.9836

Putra, Dian Ulya dan Nadia Asandimitra (2023). Pengaruh Financial Literacy, financial knowledge, financial strain, Financial Attitude, dan debt terhadap financial satisfaction: Financial Behavior sebagai variable mediasi. Jurnal Ilmu Manajemen, 739–752. https://doi.org/10.26740/jim.vn.p739-752

Putri, Eka Cahyani dan Susanti (2024). Pengaruh Literasi Keuangan, Inklusi Keuangan, Dan Financial Technology Terhadap Perilaku Keuangan Mahasiswa. Jurnal Program Studi Pendidikan Ekonomi. Vol. 12. No. 2. https://ojs.fkip.ummetro.ac.id/index.php/ekonomi/issue/view/261

Qur'ani, M. Ilham Syahrul, Istiono. (2025). PENGARUH FINANCIAL LITERACYDAN FINANCIAL INCLUSIONTERHADAP FINANCIAL BEHAVIORDENGAN PENDAPATAN SEBAGAI VARIABLE INTERVENING. Neraca Manajemen, Ekonomi Vol 15 No 5 Tahun 2025 Prefix DOI: 10.8734/mnmae.v1i2.359

Radiman et al. (2025). Lecturers' financial well-being: The role of religiosity, Financial Literacy, Financial Behavior, and financial stress with gender as a moderating variable. Journal of Accounting and Investment, 24(2), 427–449. https://doi.org/10.18196/jai.v24i2.17428

Rahayu, Agustin D dan Sriyono (2023). Pengaruh Knowledge Keuangan, Orientasi Kewirausahaan, Inklusi Keuangan dan Literasi Keuangan Terhadap Pengelolaan Keuangan UMKM dengan Perilaku Sebagai Variable Moderating di Sidoarjo.

Rusanda, Arman Dian, et al. (2024). Pengaruh Literasi dan Inklusi Keuangan terhadap Kinerja Keuangan dengan Financial Self Efficacy Sebagai Variable Intervening. Jurnal Ilmiah Ekomen. ISSN-p 1693-9131.

Sakti, Windi Pratama dan Erni Masdupi (2025). Pengaruh Financial Literacy terhadap Sustainability Performance dengan Financial Technology sebagai Variable Mediasi. Jurnal Informatika Ekonomi Bisnis, 7(1), 66-78. https://doi.org/10.37034/infeb.v7i1.1096

Sari, Helen Novita dan Vidi Hadyarti (2024). The Effect of Financial Capital, Financial Technology, and Financial Behavior on MSME Performance. Penelitian ini menganalisis pengaruh modal finansial (financial capital), teknologi finansial (Financial Technology), dan perilaku finansial (Financial Behavior) terhadap kinerja Usaha Mikro, Kecil, dan Menengah (UMKM) di Kabupaten Sampang. Vol. 12 No. 6 (2024): JIMKES Edisi November 2024 https://doi.org/10.37641/jimkes.v12i6.2979

Sari, Meyristiana, Rahmat Agus Santoso, Anita Handayani, Wasti Reviandani (2022). Financial Behavior and Knowledge, and Parents’ Education and Revenue on Management Students’ Financial Behavior. P-ISSN: 2808-0467E-ISSN: 2808-5051 Homepage: https://iss.internationaljournallabs.com/index.php/iss

Setiani, Dwi, Yunita Indah Pratiwi & Acep Komara (2024). Financial Behavior Mediates Financial Literacy and Inclusion on The Performance of Cirebon City MSMES. International Journal of Humanities Education and Social Sciences, 4(1). https://doi.org/10.55227/ijhess.v4i1.1126

Siskawati, Erly Nabila dan Mega Noerman Ningtyas (2022). Literasi Keuangan, Financial Technology dan Perilaku Keuangan Mahasiswa. olume 7 Nomor 2 (September 2022) 102 – 113, P-ISSN: 2502-4094, E-ISSN: 2598-781X, DOI: https://doi.org/10.36636/dialektika.v7i2.1334.

Soleha, Erin dan Emmelia Tan (2023). Peran Financial Literacy dan Income Terhadap Financial Technology dengan Financial Management Behavior Sebagai Variable Mediasi. JPEK (Jurnal Pendidikan Ekonomi dan Kewirausahaan. Vol. 7 No. 2. https://doi.org/10.29408/jpek.v7i2.22129

Trivani, Gea dan Erin Soleha (2023). The Effect of Financial Literacy, Income and Self-Control on Financial Behavior Generation Z (Study on Generation Z Financial Behavior in Bekasi Regency). Economic Education Analysis Journal, 12(1), 69-79. https://doi.org/10.15294/eeaj.v12i1.67452

Utami, Nabila Ganes Putri dan Yuyun Isbanah. (2023). Pengaruh financial literacy, financial attitude, financial technology, self-control, dan hedonic life style terhadap financial behavior. Jurnal Ilmu Manajemen Volume 11 Nomor 3. https://journal.unesa.ac.id/index.php/jim

Wati, Lina dan Endang Kartini Panggiarti (2021). Analisis Penggunaan Financial Technology, Literasi Keuangan Dan Perilaku Keuangan Mahasiswa Pelaku Usaha Online. Jurnal Edukasi. Volume 9 Nomor 2 November 2021, ISSN: 2580-8818 https://dx.doi.org/10.25157/je.v9i2.5834

Widiastuti, Ekaningtyas dan Sugeng Wahyudi (2021). Technology-Based Financial Services Innovation, Financial Literacy, and Its Impact on Financial Behavior. JURNAL EKONOMI DAN BISNIS DIGITAL (EKOBIL), 2(2), 8–15. https://doi.org/10.58765/ekobil.v2i2.154

Yusup, Raihany dan Ana Yuliana Jasuni (2024). The Role of Financial Knowledge and Personality on Financial Management Behavior. Jurnal Manajemen Bisnis, 11(1), 340–351. https://doi.org/10.33096/jmb.v11i1.738