Strategies to Improve Employee Performance through Strengthening Organizational Culture, Transformational Leadership, and Job Satisfaction
DOI:
https://doi.org/10.55927/fjmr.v4i6.286Keywords:
Organizational Culture, Transformational Leadership, Job Satisfaction, Employee Performance, MultifinanceAbstract
This study aims to determine the effect of Strategies to Improve Employee Performance Through Strengthening Organizational Culture, Transformational Leadership, and Job Satisfaction. The population in this study consisted of permanent operational staff employees at multifinance companies in DKI Jakarta Province, totaling 265 employees. The sampling technique used was purposive sampling with a total sample size of 160 respondents. The data analysis method used in this study was path analysis supported by normality, homogeneity, linearity, and Sobel tests to examine direct and indirect effects among variables. The results of this study indicate that there is a significant positive effect of Organizational Culture on Employee Performance. There is also a significant positive effect of Transformational Leadership on Employee Performance. Furthermore, Job Satisfaction has the strongest positive effect on Employee Performance. In addition, both Organizational Culture and Transformational Leadership also have significant indirect effects on Employee Performance through Job Satisfaction. Simultaneously, organizational culture, transformational leadership, and job satisfaction contribute significantly to improving employee performance in the multifinance sector.
References
Colquitt, J. A., Lepine, J. A., & Wesson, M. J. (2011). Organizational behavior: Improving performance and commitment in the workplace (2nd ed.). McGraw-Hill.
Dungers, L. (2023). Organizational culture and its impact on employee performance. Journal of Business Management, 12(3), 45-60.
Kinicki, A., & Williams, B. K. (2008). Management: A practical introduction (3rd ed.). McGraw-Hill.
Robbins, S. P., & Judge, T. A. (2017). Organizational behavior (17th ed.). Pearson.
Schein, E. H. (2015). Organizational culture and leadership (5th ed.). Wiley.
Bernardin, H. J., & Russell, J. E. A. (2010). Human resource management: An experiential approach (6th ed.). McGraw-Hill.
Bass, B. M., & Riggio, R. E. (2006). Transformational leadership (2nd ed.). Psychology Press.
Bhuiyan, F., Baird, K., & Munir, R. (2020). Organizational culture types and environmental management practices in Australia. International Journal of Productivity and Performance Management, 69(5), 977–1011.
Chipunza, C., & Malo, B. (2017). Organizational culture and job satisfaction among academic professionals at a South African university of technology. Problems and Perspectives in Management, 15(2), 148–161.
Asosiasi Perusahaan Pembiayaan Indonesia. (2024). Laporan kinerja industri pembiayaan tahun 2024.
Creswell, J. W., & Creswell, J. D. (2017). Research design: Qualitative, quantitative, and mixed methods approach (5th ed.). SAGE Publications.
Daft, R. L. (2010). Management. South-Western Cengage Learning.
Dessler, G. (2012). Human resource management. Pearson Education.
Gibson, J. L., Ivancevich, J. M., & Donnelly, J. H. (2012). Organisasi: Perilaku, struktur, proses. Erlangga.
Lam, C. S., & O’Higgins, E. R. E. (2012). Enhancing employee outcomes: The interrelated influences of managers’ emotional intelligence and leadership style. Leadership & Organization Development Journal, 33(2), 149–174.
Mangkunegara, A. A. A. P. (2017). Manajemen sumber daya manusia perusahaan. Remaja Rosdakarya.
Otoritas Jasa Keuangan. (2023). Statistik pembiayaan dan laporan keuangan multifinance.
Siagian, S. P. (2015). Manajemen sumber daya manusia. Bumi Aksara.
Suparyadi. (2015). Manajemen sumber daya manusia. STIM YKPN.
Yusnita, N., Sunaryo, W., Tukiran, M., & Wulandari, D. (2021). Develop model of transformational, transactional leadership style, teachers’ perception and teachers’ satisfaction: Evidence from Indonesian high schools. Jurnal Manajemen dan Pendidikan, 12(3), 45–60.
Yuen, K. F., Loh, H. S., Zhou, Q., & Wong, Y. D. (2018). Determinants of job satisfaction and performance of seafarers. Transportation Research Part A: Policy and Practice, 110, 1–12.
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Lili Sularmi, Nancy Yusnita, Widodo Sunaryo

This work is licensed under a Creative Commons Attribution 4.0 International License.






























