Analysis of Determining Factors in Increasing Organizational Citizenship Behavior at Workplace

Ari Gunawan Laksono; Hermin Endratno; Akhmad Darmawan; Erny Rachmawati

doi:10.55927/ajabm.v4i4.389

Authors

Ari Gunawan Laksono Universitas Muhammadiyah Purwokerto
Hermin Endratno Universitas Muhammadiyah Purwokerto
Akhmad Darmawan Universitas Muhammadiyah Purwokerto
Erny Rachmawati Universitas Muhammadiyah Purwokerto

DOI:

https://doi.org/10.55927/ajabm.v4i4.389

Keywords:

Organizational Citizenship Behavior, Work-Life Balance, Transformational Leadership, Job Satisfaction, Organizational Commitment

Abstract

This study aims to explore the factors influencing OCB. This quantitative study processed using the SEM-PLS technique through the SmartPLS 4.0 application. Data for this study were collected by distributing questionnaires to employees at Depo Pelita Sokaraja. The study utilized 118 employees at Depo Pelita Sokaraja as the sample. The findings of this research indicate that job satisfaction, organizational commitment, and work-life balance have a positive and significant effect on Organizational Citizenship Behavior (OCB), while transformational leadership does not show a significant influence. This study provides practical implications for organizations to focus on enhancing job satisfaction, strengthening emotional commitment, and implementing supportive work-life policies to foster a work environment that encourages sustained prosocial behavior.

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