The Influence of E-Payment and E-Commerce Services on Supply Chain Performance MSMEs

Diana Novianti; Baihaqi Baihaqi

doi:10.55927/ajabm.v4i2.141

Authors

Diana Novianti Universitas Bengkulu
Baihaqi Baihaqi Universitas Bengkulu

DOI:

https://doi.org/10.55927/ajabm.v4i2.141

Keywords:

E-Payment, E-Commerce, Supply Chain Performance

Abstract

This study aims to examine the influence of e-payment and e-commerce services on MSME supply chain performance. A quantitative method was used by distributing questionnaires to 100 selected MSME respondents that utilize e-payment and e-commerce. The sampling technique applied was purposive sampling. SPSS version 26 was used for data analysis, specifically multiple linear regression. The findings show that e-payment and e-commerce services have a favorable and significant impact on the functioning of MSME supply chains. E-payment improves transaction efficiency and accelerates supplier payments, while e-commerce expands market reach and enhances distribution. These findings highlight the strategic role of digital services in strengthening supply chain performance among MSMEs.

References

Adventy, 2024 10 Provinsi dengan Jumlah Usaha E-Commerce Terbanyak di Indonesia. Good Stats.https://data.goodstats.id/statistic/10-provinsi-dengan-jumlah-usaha-e commerce-terbanyak-di-indonesia-rl1ET

Ariyanti L. (2023, Juni 27). Kebijakan pemerintah dalam pemberdayaan UMKM. https://djpb.kemenkeu.go.id/kppn/cirebon/id/data-publikasi/berita-terbaru/2852-kebijakan-pemerintah-dalam-pemberdayaan-umkm.htm l

Data UMKM - Kementerian Koperasi dan UKM. (t.t.). Diambil 6 September 2024, dari https://umkm.depkop.go.id/

Ghozali, I. (2018). Aplikasi analisis multivariate dengan program IBM SPSS 25 edisi ke-9. Universitas Diponegoro.

Guo, J., Jia, F., Yan, F., & Chen, L. (2023) e-commerce supply chain finance for SMEs https://www.tandfonline.com/doi/epdf/10.1080/13675567.2023.2167959?needAccess=true

Indraswanti, Bertha Lin Esti., & Sunoto. (2024). Strategi Pengembangan UMKM Kota Bengkulu di Era Ekonomi Digital. Convergence: The Journal of Economic Development.

Kilay, A. L., Simamora, B. H., & Putra, D. P. (2022). The Influence of E-Payment and E-Commerce Services on Supply Chain Performance: Implications of Open Innovation and Solutions for the Digitalization of Micro, Small, and Medium Enterprises (MSMEs) in Indonesia. Journal of Open Innovation: Technology, Market, and Complexity, 8(3), 119. https://doi.org/10.3390/joitmc8030119

Kurnyasih, A., & Syahbudi, M. (2023). Pengaruh e-commerce dalam Memajukan Usaha Mikro, Kecil dan Menengah di Kota Binjai Tahun 2022. El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam, 4(1), Article 1. https://doi.org/10.47467/elmal.v4i2.1374

KEMENKUE RI. (2023, Mei 11). UMKM Goes Digital. https://djpb.kemenkeu.go.id/kanwil/ntt/id/data-publikasi/artikel/2886-umkm-goes-digital.html

Kementerian Perdagangan Republik Indonesia. (2023). Perdagangan Digital (E-Commerce) Indonesia Periode 2023. https://satudata.kemendag.go.id/ringkasan/produk/perdagangan-digital-e-commerce-indonesia-periode-2023

Laudon, K. C., & Traver, C. G. (2020). E-Commerce: Business, Technology, Society. Pearson.

Liang, T. P., & Turban, E. (2020), Electronic Commerce: A Managerial and Social Networks Perspective.

Pahlawi, N., Alie, M. S., Hasbullah, H., Reny, A., Desmon, D., Cn, Y., & Indriyani, S. (2024). Pengaruh Pehaman Literasi Keuangan, Kemudahan Digital Payment Dan Inklusi Keuangan Terhadap Kinerja Umkm Dikota Bandar Lampung. https://doi.org/10.31539/costing.v7i6.12644

Panda (2024) Consumer Behavior: Buying, Having, and Being (8th ed.). ResearchGate. https://doi.org/10.1108/00251740910960169

Rizal Indra Feri, R. I. F., & Nur Widyawati, N. W. (2023). Faktor-Faktor Yang Mempengaruhi Kinerja Rantai Pasok Pada Bisnis Umkm Bidang Kuliner Di Surabaya Barat [Diploma, STIA Manajemen dan Kepelabuhan Barunawati Surabaya]. http://repositori.stiamak.ac.id/id/eprint/455/

Sukmono, C.J. (2023). 4 Peran ABDSI dalam Memperkuat Rantai Pasok UMKM - ABDSI.https://abdsi.id/pojok-ilmu/4-peran-abdsi-dalam-memperkuat-rantai-pasok-umkm/

Sekaran, U., & Bougie, R. (2015). Research Methods For Business: A Skill Building Approach. John Wiley & Sons.

Sholihah, E., & Nurhapsari, R. (2023). Percepatan Implementasi Digital Payment Pada UMKM: Intensi Pengguna QRIS Berdasarkan Technology Acceptance Model. https://doi.org/10.21831/nominal.v12i1.52480

Solomon, M. R. (2018) Consumer Behavior: Buying, Having, and Being (8th ed.) ResearchGate. https://doi.org/10.1108/00251740910960169

Wamen UMKM: Partisipasi UMKM dalam Rantai Pasok Global Rendah. (t.t.). Diambil 8 Januari 2025, dari https://umkm.kompas.com/read/2024/12/10/152433683/wamen-umkm-partisipasi-umkm-dalam-rantai-pasok-global-rendah